Effective Date: 08/08/2024
Last Updated: 23/06/2026
Welcome to Brand Clutch (“Company”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, store, protect, disclose, and process personal information when you visit www.brandclutch.in, purchase our digital products, or engage our consultancy and business services.
By accessing or using our Website and services, you agree to this Privacy Policy.
About Brand Clutch
Brand Clutch is a restaurant consultancy and food business solutions company providing:
- Restaurant Setup Consultancy
- Franchise Consultancy & Development
- Franchise Expansion Planning
- FOCO & Franchise Business Model Consulting
- Kitchen Layout Planning
- Commercial Kitchen Equipment Consulting
- Menu Engineering
- Food Cost Analysis
- SOP Development
- Restaurant Audits
- Staff Training
- Skilled Kitchen Manpower Solutions
- Branding & Marketing Services
- Digital Products & Business Tools
- Recipe Cost Calculators
- Menu Design Templates
- Training Resources
- Business Growth Solutions
We collect and process personal information to provide our services efficiently, securely, and professionally.
Information We Collect
Personal Information
We may collect:
- Full Name
- Email Address
- Phone Number
- Business Name
- Company Details
- Billing Address
- GST Information
- Communication Preferences
Technical Information
When you visit our Website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Referral Source
- Date & Time of Access
- Cookies & Tracking Data
Business Information
When engaging our consultancy services, we may collect:
- Restaurant Requirements
- Business Requirements
- Marketing Requirements
- Website Credentials (where required)
- Brand Assets
- Business Documents
- Sales Data
- Operational Information
- Menu & Recipe Information
Purpose of Collection
Your information is collected to:
- Deliver our services
- Process orders and payments
- Deliver digital products
- Respond to enquiries
- Improve website performance
- Conduct consultancy activities
- Deliver training materials
- Prevent fraud
- Maintain security
- Comply with legal obligations
- Send service updates
Legal Basis of Processing
Where applicable, information is processed based on:
- Your Consent
- Contractual Necessity
- Legal Compliance
- Legitimate Business Interests
- Fraud Prevention
Cookies
Our Website uses cookies to:
- Improve user experience
- Analyse website traffic
- Remember preferences
- Improve functionality
- Measure marketing performance
Users may disable cookies through browser settings. Some Website features may not function properly.
Disclosure of Personal Information
We do not sell your personal information.
Information may be shared with:
Service Providers
- Payment Gateways
- Hosting Providers
- Analytics Providers
- CRM Platforms
- Communication Platforms
- Marketing Automation Tools
Legal Authorities
Where required to:
- Comply with applicable laws
- Respond to lawful requests
- Protect our legal rights
- Prevent fraud
Business Transfers
In the event of a merger, acquisition, restructuring or sale of assets.
Data Retention
Information is retained only as long as necessary to:
- Deliver services
- Fulfil contractual obligations
- Resolve disputes
- Maintain business records
- Comply with legal requirements
When no longer required, information is securely deleted, anonymised or archived.
Security Measures
Brand Clutch uses reasonable security measures including:
- SSL Encryption
- Secure Servers
- Password Protection
- Access Controls
- Regular Backups
- Employee Confidentiality
However, no online transmission or storage system is completely secure.
Governance & Accountability
Brand Clutch:
- Maintains privacy procedures
- Restricts access to authorised personnel
- Reviews security controls periodically
- Takes reasonable steps to comply with applicable laws
Your Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Withdraw consent
- Object to processing
- Request information regarding data usage
Third-Party Links
Our Website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
Children’s Privacy
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect information from minors.
International Data Transfers
Where necessary, information may be processed outside your jurisdiction with appropriate safeguards.
Changes to this Policy
We may update this Privacy Policy at any time.
The revised version will be published on this Website with an updated revision date.
Contact Us
Brand Clutch
Website: www.brandclutch.in
Email: brandclutch.connect@gmail.com
Phone: +91 96780 07088
Registered Office:
Aditya Tower, 3rd Floor
Next to Novotel, Downtown
Guwahati – 781006
Assam, India